A Study of a Living Learning Community Program in a Midwest University: Through a Sensemaking Lens - JCAPS Vol. 7 Issue 1

Using a qualitative case study approach informed by sensemaking and sensegiving theories, student program leaders, and Living Learning Community (LLC) coordinators’ perceptions of an LLC program in a first-year student residence hall at a mid-sized public university are presented. LLCs are staffed by a dedicated live-in student program leader and supported by an LLC coordinator connected to the academic college or student affairs department which serves as the LLC’s thematic element. Findings indicated student program leaders had a strong sense of identity and purpose while LLC coordinators struggled to fully understand their role within the overall Housing and Residence Life (HRL) framework. Both groups shared frustration with logistical issues, lack of resident engagement and accountability, and communication. LLC programs could benefit from stronger coupling with LLC coordinator’s home colleges or departments, clearly defined roles and expectations, and consistent multi-directional communication.