Membership Team Lead

The Membership Team Lead leads the membership team to develop and implement opportunities to enhance the member experience including supporting recruitment, retention, and renewal efforts; advancing year-round business connections; recognizing volunteer contributions; and implementing regional fundraising initiatives supporting the NACA® Foundation.

• Serve as a point of contact for NACA staff regarding regional membership, recognition, fundraising, and business efforts.
• Assists with the solicitation, collection, and analysis of feedback from current and former members.
• Develops and implements opportunities to advance the member experience and develop year-round business connections.
• Assists with the Association’s membership cycle.
• Serves as a mentor to the Membership Graduate Intern, providing insight and counsel into the student activities profession.
• Participates as a co-presenter with the Membership Graduate Intern in an education session for the regional event.
• Integrates and supports principles of diversity, equity, and inclusion.
• Assures that the Association’s Mission and Vision are reflected in the attendee experience by helping create an inclusive, hospitable environment where all attendees feel welcome and connected. This includes attending all conference events and meetings to set the tone for attendee engagement.
• Attends all necessary meetings (in-person or virtual) relevant to volunteer role.
• Strongly encouraged to submit at least one educational program proposal for the conference.
• Attends all regularly scheduled regional meetings and conference calls.
• Maintains a thorough knowledge and understanding of, and ensures adherence to, NACA Policies and Procedures.
• Assures that NACA goals, initiatives and relevant strategic plan objectives are integrated with conference initiatives and position responsibilities.
• Follows NACA’s Non-Discrimination, Diversity Advancement and Affirmative Action Principles to recommend others to fill available positions in the NACA leadership and takes the necessary steps to achieve a diverse Association both through the recruitment of volunteers and suggesting to the Board of Directors new or modified programs and services for the Association’s members.
• Communicates the Association’s mission and values to current and potential members to actively promote recruitment and retention.
• Additional responsibilities as assigned and agreed upon with volunteer supervisor and/or NACA office staff liaison.

• Supports NACA programs through attendance whenever possible.
• Attends regional conference.
• Must be a full-time professional staff member at a NACA member institution.
• Must have approval from and support of their institution (note: support is defined as financial as well as time out of the office, etc.).
• If the volunteer changes jobs during the position’s term, the new school must also be a NACA member and provide a statement of support. The NACA Coordinator of Volunteer Leadership Services must be informed of this change within two weeks and the new letter of support must be received at the NACA Office within 30 days of selection. If not a member school, the school must join as a member within two weeks of transition.

• NACA Connect
• Zoom
• NACA Google Drives

• February 1st – January 31st
• June 1st - May 31st (Northern Plains Only)

• Director of Member Development & Marketing

• Networking & Business Relationships
• Professional Development
• Recruitment and Retention
• Relationship Development
• Supervising
• Training
• Volunteer & Staff Management